Answering your calls when you can't

The Professional, Personalised Customer Handling Service

Services to meet your needs

24/7 Call Answering

We specialise in a reliable and flexible virtual phone answering service. We are local people and we understand your business, your clients and our mountains allowing us to answer your incoming calls leaving you free to concentrate on your business.

We are your front desk, PA, Receptionist and Office Admin. However you structure your business we can fulfil a role to meet your needs so your clients never feel ignored.

Email Response

Fast email responses can be just as important for your clients.  Alongside the phone answering service we can also manage your incoming emails quickly and without hassle.

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Instant Messaging

Do you have an active website? We can install and manage an instant messaging app on your website so your clients can contact you and we give them an immediate reponse to their query.

Pricing

Our packages are designed to be ultra simple so you know exactly how much you are spending. All packages include a phone number of your choosing which can be transferred to from your existing number all or part of the time. Each package is for one number.

About Us

Alps Office is just getting started so our ‘About Us’ page is still quite small. What we lack in history we make up for in experience. The Alps Office team is resourceful, professional and very experienced; we aim to create an exceptional service for you and your clients. 

The company was started after seeing a need from small businesses that did not want to recruit their own admin/customer service function. It can be costly and restrictive to recruit and employ someone on an on-going basis and this does not always offer the flexibility businesses need.

Hannah – Alps Office Manager

Alps Office was created by Hannah after seeing the need from friends and colleagues in the industry. Hannah Avill has spent the previous six years in operations and finance management and prior to this, six years in customer service. Using this experience Hannah saw an opportunity within the ski industry to provide, primarily, a call handling service for small businesses ranging from Independant Ski Instructors to Chalet Companies. Although the service is not limited to these industries and is not limited to call handling. The Alps Office assistants have experience in general administration, social media and marketing and can offer IT support via Alps IT.

The Alps Office Team

Alps Office is made up of a team living and working in the Alps and who all love the mountains. The team collaboratively have many years of customer service experience and are devoted to working within the ski industry.

Contact Us

You can phone us at +33 695 31 46 88

or email us at [email protected]

Alternatively use our contact form:

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